Central Vermont Communications (CVC) was founded in 1978 and has been a trusted supplier of pagers and paging service since the early 1980's. With the creation of Advanced Answering Center (AAC) we entered the answering service business and have been providing custom call center solutions to customers both large and small.

Voice Mail Manual

Checking In for Messages

  1. From a touchtone phone, dial your voicemail phone number

  2. Press 9

  3. Enter your passcode then press # or * to start over

    The voice announcer will tell you how many (if any) messages you have.

  4. To listen to messages press 7

  5. To rewind a message hit * or # to fast forward

  6. After playing message:

    1. 3 to delete current message

    2. 5 to keep message

    3. 7 to replay

    4. 9 to exit menu

To Change Your Greeting/Passcode

Follow the steps above for checking in. After entering password, hit 8 for user options. Hit 4 to change mailbox greeting or 7 to change your passcode. If you select 7 to change your passcode: enter new passcode and then # to end or * to start over.

     3 will allow you to start over
     5 will allow you to confirm greeting
     9 will allow you to cancel your entry

Leaving a Voice Mail

Dial the phone number for the account. Press 1 after the greeting.

     2 to Append Message
     3 to Erase Message
     5 to Keep Message and Exit Account
     7 to Review Message
     9 to Cancel and Exit